Regional Updates

Briefings and other updates from NCAN and the Norfolk advice community.


Norfolk Universal Credit Stakeholder Forum Notes
23.09.2017
The Norfolk Universal Stakeholder Forum was held on 14th October with the aim to share knowledge and learning from across the county regarding the roll-out, and preparation for the roll-out, of Universal Credit. Click 'read more' to download the notes from that meeting.
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Library support service to provide free sanitary products
23.09.2017
Homeless women and females on low incomes will benefit from a new service set up to provide free sanitary products at Norwich’s main libraries.
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BetterOff Norwich
23.09.2017
Norwich City Council are promoting ‘BetterOff’.  This is a new service designed to support Norwich residents. It provides information on a wide range of benefits, how and where to claim them.  Also provides advice for budgeting and where appropriate – finding work.   
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Norfolk Citizens Advice Chief Executive Officer Role
23.09.2017
Norfolk Citizens Advice is recruiting a new Chief Executive Officer.  Working with the Chair and other Trustees, the Chief Executive will be responsible for helping the organisation develop new opportunities while implementing the Strategic and Operational Business Plan to deliver improving services for all our clients.rs we help over 20,000 people a year find the best way to address the challenges they face.Salary £45,000Closing Date: 6th October 2017.Provisional first interview date: w/c 23rd October. 
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Advice UK - Advice links with Foodbanks and Community Groups
23.09.2017
Advice UK working with The Trussell Trust to develop the support we offer to both advice services and foodbanks, and address the root causes of foodbank use and is asking for organisations involved in such projects to get in touch.
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DIAL & great Yarmouth Borough Council Money and Debt Advisor
07.09.2017
DIAL Great Yarmouth has the above vacancy which is funded by Great Yarmouth Borough Council to provide financial advice to their tenants. The successful applicant will be required to provide professional and impartial information and advice to the people of Great Yarmouth on all aspects of money and debt whilst ensuring that they have the knowledge and understanding to enable them to make their own choices.
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DIAL Money and Debt Adviser
07.09.2017
DIAL Great Yarmouth has a vacancy funded by the Big Lottery Reaching Communities Fund. The successful applicant will be required to provide professional and impartial information and advice to the people of Great Yarmouth on all aspects of money and debt whilst ensuring that they have the knowledge and understanding to enable them to make their own choices. Deadline 20th September.
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Norfolk County Council Welfare Rights Manager
07.09.2017
Norfolk County Council are recruiting a Welfare Rights Manager.  The Welfare Rights Team which provides advice to those eligible for Adult Social Care and their families. They welcome applications from individuals currently working in other organisations, however would like to make you aware that priority consideration for this post may be given to current employees who are affected by restructure within the organisation or are in a redeployment position. Redeployment closing date: 10 September 2017 All other applicants closing date: 21 September 2017 
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Your Own Place -  2 roles in Volunteer Tenancy Mentoring
07.09.2017
Your Own Place are recruiting from a Business Development Manager and a Lead Mentoring Worker for Volunteer Tenancy Mentoring.  Both these roles have a 22nd September deadline.
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Age UK Norfolk Information & Advice Co-ordinator
07.09.2017
Age UK Norfolk are looking for an enthusiastic and motivated individual to both manage the Information and Advice (I&A) Advisors and to provide I&A to older people, their carers and professionals, by a variety of means including telephone, face to face, written and IT communication.
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Norfolk Universal Credit Stakeholder Forum
07.09.2017
The next Norfolk Universal Credit Stakeholder Forum, organised by Equal Lives and NCAN, will be held 2-4pm on Thursday 14th September at the Council Chamber at Norwich City Hall, St Peters St, Norwich, NR2 1NH. The aim of the Forum is to share knowledge and learning from across the county regarding the roll-out, and preparation for the roll-out, of Universal Credit. Please contact ncan@ncls.co.uk, if you would like to attend. 
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Norfolk Project awarded Controlling Migration Funding by DCLG
07.09.2017
Norfolk is among 38 projects approved for Controlling Migration funding released by Department for Communities and Local Government. This fund provides Councils with funding to ease pressures of migration. 
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£25 offer for new members of Norwich Credit Union
07.09.2017
In partnership with The England Illegal Moneylending Team Norwich Credit Union are offering the first 50 new members who present the attached voucher on joining, £25 when they have saved with them for 3 months.  
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St Stephen's Church food bank closed on Saturday 9th September
07.09.2017
Please be aware that food parcels will be unavailable from St Stephen's Church on Saturday 9th September. All distribution centres Monday - Friday are open as usual, and the St Stephens Church closure is for this one session only.
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Pandora Project new service for male victims of domestic abuse
07.09.2017
The Pandora Project is now able to offer a service to male victims of Domestic Abuse.  The male service will cover the same geographic area as their female support- West Norfolk and Swaffham. They only accept referrals from other agencies, no self-referrals. Please contact info@pandoraproject.org.uk for a referral form or more information.
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Part-Time Discrimination Legal Adviser role at ISCRE
23.08.2017
Ipswich & Suffolk Council for Racial Equality wish to recruit a Discrimination Legal Advisor for casework in Ipswich and at outreach clinics. The post would ideally suit a qualified solicitor, barrister or equivalent with some interest in discrimination and employment law (including advocacy at Employment Tribunals) but not necessarily any previous experience. Training will be given. Deadline for application is close of business on Friday 1st September 2017.
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Housing Options and Corporate Safeguarding Team Leader
23.08.2017
An opportunity has arisen in the Housing Leadership Team at Breckland Council. They are seeking someone to lead a team of Housing Options and Advice Officers providing expert advice to residents of all tenures, with a focus on homeless prevention. The successful candidate will need to demonstrate a detailed knowledge of homelessness legislation, case law and practice and of private and public sector housing options. Excellent communication skills are required and demonstrable experience of leading, motivating and developing staff to achieve performance targets is an essential requirement. Closing date 7th September 2017
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Your view on mental health services
23.08.2017
Your view on mental health services for children and young people in Norfolk and WaveneyNorfolk County Council and the NHS Clinical Commissioning Groups in Norfolk and Waveney are looking to work with local people and stakeholders to shape the direction of how these services work in the future, including:• children and young people who use mental health services• people who work with and for mental health services• local support and voluntary sector organisations that work with children and young people. 
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Supporting Unpaid Carers Service
16.08.2017
After a lengthy evaluation, the Norfolk County Council and CCG contract for Supporting Unpaid Carers has been awarded to a partnership led by Voluntary Norfolk and work will begin to get the new service up and running by the 1st October 2017.
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Norfolk Suicide Prevention Learning Event
16.08.2017
Suicide is not inevitable; Suicide prevention is everyone’s responsibility.  Every life lost to suicide is a tragedy with far reaching effects.  But suicide is not inevitable and we can all play a part in tackling this issue together. This event is being held on Tuesday 12th September (9:30-16:15) held at The Space, Roundtree Way, Norwich, NR7 8SQ.
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Area Manager - Norfolk & Suffolk (can be flexible)
16.08.2017
Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015. The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.We are looking for someone with an excellent understanding of the voluntary sector and experience in operational management and stakeholder engagement.£32,000 per annumLocation  Norwich (can be flexible)Full time (36 hours and 15 minutes)Permanent 
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NTW Service Connector
16.08.2017
The ‘Neighbourhoods that Work’ team at GYROS are looking to recruit a Service Connector.As a Service Connector (Outreach) you will identify, engage and support people with complex lives who need intensive 1-1 support to access adequate specialist support, using a range of outreach methods.  Closing date: noon Friday 15th September. Interviews will be held Tuesday 19th September 2016. Hours: 16 per week (possibility of increase)Salary: £11,380 pa (FTE: £22,000 pa)Fixed term contract Until 30.9.18 
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Housing assessment officer
16.08.2017
Housing assessment officer role available in Norwich City Council housing assessment team.  Experience of investigation and interviewing is essential as the primary function of this role will be to interview and investigate applications from clients who are homeless or threatened with homelessness to establish the council’s duty under legislation.  
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Norfolk Community Advice Network Administrator
16.08.2017
Norfolk Community Advice Network (NCAN) works to ensure that Norfolk residents can access free, good quality social welfare information, advice assistance and representation. We are seeking to appoint a part time administrator to manager and develop communications and online systems, develop the administrative functions of NCAN and assist the Strategy Manager with the administration and development of NCAN.
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Norfolk Universal Credit Stakeholder Forum
07.08.2017
The next Norfolk Universal Credit Stakeholder Forum, organised by Equal Lives and NCAN, will be held on Thursday 14th September at the Council Chamber at Norwich City Hall, St Peters St, Norwich, NR2 1NH. The aim of the Forum is to share knowledge and learning from across the county regarding the roll-out, and preparation for the roll-out, of Universal Credit in Norfolk. Please contact ncan@ncls.co.uk, for further details or if you would like to attend.
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East Coast College - Specialist Support Procurement
07.08.2017
East Coast College is aiming to engage a range of providers in their Norfolk Community College project, including micro groups from the Voluntary, Community and Social Enterprise Sector, in recognition of their skills in reaching out to people who are often below the radar of mainstream services. This specialist support will form part of the Norfolk Community College and will be procured by way of a Dynamic Purchasing System (DPS). 
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Make Our Rights Reality
07.08.2017
The programme is designed to educate and empower young people around their civil legal rights, offer confidence and assertiveness training along with information around how to tackle issues focusing on housing, benefits, human rights and more.
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Diss and Thetford Citizens Advice have moved their Thetford of
07.08.2017
Diss and Thetford Citizens Advice have moved their Thetford offices. We are no longer in Breckland House in Thetford and have moved to The Abbey Neighbourhood Centre, Exeter Way, Thetford, IP24 1EE. We will be open on Mondays, Wednesdays and Fridays from the 7th August between 10.00 am and 15.00 pm. 
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Young Women’s Support and Development Worker Bank 
07.08.2017
The Great Yarmouth branch of Girls Friendly Society (GFS) has an employment opportunity available for a bank staff worker to cover the role of Young Women’s Support and Development Worker when required. This would suit somebody wishing to work on an occasional basis. The role is paid at £11.89 per hour. Deadline for receipt of applications is 17:00 Monday 4 Sept 2017.
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Mid-Norfolk Citizens Advice Advice Session Superviser 
07.08.2017
Mid-Norfolk Citizens Advice are looking to recruit a Advice Session Superviser. The role will be based at the Dereham office with occasional cover at the Watton and Holt offices. The role is 18 hours p.w at £11,381 p.a. The closing date is 31st August 2017.
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Shelter Carol Service
29.11.2016
Shelter, the housing and homelessness charity, is holding their first ever Christmas carol service in Norwich at St Peter Mancroft Church on Tuesday 20th December. The evening will feature performances from Norwich Young Voices and The Orchestrate! Project, with readings from special guests.
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Norfolk County Council Prior Information Notice
25.08.2016
Norfolk County Council have just published a Prior Information Notice (PIN) to inform the market of its intentions to let a new contract for this provision of its statutory advocacy services.
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Devolution in Norfolk and Suffolk
11.08.2016
A consultation on the proposed devolution deal in Norfolk and Suffolk is open.  Devolution would see the transfer of certain decision-making powers and funding down from Central Government to a local area. The deadline is Tues 23rd August.  For more information about the proposals or to take part in the consultation please click here.
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Personal Budget Review Toolkit prepared by Equal Lives
13.04.2016
Personal Budget Review Toolkit prepared by Equal Lives
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Norwich Door to Door - Chief Executive Role
13.04.2016
Norwich Door to Door is looking for someone amazing to be its next Chief Executive - £34,000-£40,000
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Universal Credit Rollout
06.04.2016
Universal Credit for all types of claimants and all types of cases is coming to the following Great Yarmouth postcodes on 27 April 2016.
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Healthwatch Norfolk- Barriers to Advance Care Planning Survey
10.12.2015
The Norfolk and Suffolk Palliative Care Academy has been commissioned by Healthwatch Norfolk to undertake research into the barriers to advance care planning.
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Great Yarmouth Older People’s Network AGM - Information
26.11.2015
Please find information attached and below regarding the Great Yarmouth Older People’s Network AGM – which is taking place at: The Priory Centre, Great Yarmouth, on Tuesday 1st December, 09:45 till 12:00 with a buffet lunch provided
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Do you offer welfare or benefits advice in West Norfolk?
26.11.2015
If so, you can take the opportunity to express your interest in being involved in a future joint commissioning venture with statutory funders.
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Carers Agency Partnership - Short Breaks Survey
11.11.2015
The Carers Agency Partnership has launched a survey of its Short Breaks Service and wants to hear feedback from carers and professionals who have used this service over the last year.  
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Local Universal Credit rollout dates
02.10.2015
Please see below for Universal Credit rollout dates across our region:
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Syrian Refugee Crisis - Update from Norfolk County Council
09.09.2015
Update from George Nobbs, Leader of Norfolk County Council on the Syrian Refugee Crisis:
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Tender information - Gateway Resettlement Programme services
09.09.2015
The UKVI Refugee Team will soon be seeking to engage with potential partners to deliver the Gateway Resettlement Programme for 2016-2019.
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Big Advice Survey Data Released - Norfolk Results
17.08.2015
All the data from the Big Advice Survey is now online and in the public domain. This data contains 43 responses from Norfolk. NCAN has produced a document detailing these Norfolk results, which can be downloaded here.
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Norfolk County Council Hate Crime Survey
17.08.2015
Norfolk County Council would like service and support provider organisations to complete a Hate Crime Survey to help to inform the County Council’s future strategy in tackling hate/mate incidents in all its forms going forward.  Survey link: http://www.smartsurvey.co.uk/s/NCCHateIncidentReporting/Please respond by 30 September 2015. 
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Organisations currently using the NCAN referral system
12.08.2015
Click here for the updated list of organisations currently using the NCAN referral system
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Housing and Care Options Specialist role
16.06.2015
The role is to provide an Information, Advice, Advocacy and Support Service for older people, their families and carers, who wish to consider alternative housing and care options.
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Last chance to take part in a short survey about NCAN
05.05.2015
We would be grateful if you could take some time to complete this survey. You have until Friday 15 May.
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Vacancy at Diss, Thetford and District CAB.
21.04.2015
Click here to view details of a temporary role at Diss, Thetford and District CAB.
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Immigration Legal Aid outreach – service update for Norwich
26.01.2015
Outreach provision is now in place in Norwich. Carol Solomon from Solomon Solicitors delivers a service every two weeks, from the Red Cross Office. To arrange an appointment, please contact Pa Musa Jobarteh, Refugee support Service Co-ordinator on: 01603 623 041. The Red Cross office in Norwich is open on Mondays, Wednesdays and Fridays, 10am-3pm.
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Regional Updates Archive