The Norfolk Community Advice Network (NCAN) is a Big Lottery funded project set up to improve access to free, high quality social welfare advice, information, advocacy, and representation services for those living or working in Norfolk.

Our aim is to build a strong, effective and inclusive network of advice agencies in Norfolk and to support the advice sector in this region in contributing to strategic objectives locally and nationally in the areas of social inclusion, tackling poverty and other disadvantage.

Regional Updates

NCLS Free Legal Advice Service
Please could agencies signposting clients to the Tuesday and Friday Free Legal Advice service ask them to arrive no earlier than 10am please. Booking for appointments does not start until 10.30am however an increasing number of clients are arriving before 9.30am. This leaves them with a long wait and creates difficulties for the volunteers who run the reception for the service. Many thanks for your assistance.  Read full article
Free energy advice training for frontline staff
Citizens Advice have been awarded funding to provide FREE training for front line staff and volunteers to enable them to provide advice on energy issues to clients they support through their day-to-day work. Get in touch to arrange a training session - they can cover cover Diss, Thetford, Eye, Loddon, Long Stratton, Harleston and surrounding districts. Read full article

Training and Events

Leeway's Domestic Abuse Awareness Training
Leeway has over 40 years’ experience working in the field of domestic abuse in Norfolk and given the high level of domestic abuse happening across our communities, we know that domestic abuse training is an  important part of tackling  this often hidden crime.Feedback from recent training included:“Really interesting, well delivered, supportive and considered.  Very good and much appreciated.” Read full article
Equal Lives Training Programme Spring 2017
Equal Lives have new training dates for 2017, please click below for details.   Read full article

National News Roundup

Government Paper on Adult Social Care Funding
This paper examines the key funding pressures facing adult social care services in England and evidence of the impacts of these pressures on social care and health services. The paper explains the additional funding for adult social care that the Government has made available through the Social Care Precept, improved Better Care Fund and Adult Social Care Support Grant. The paper also discusses stakeholder concerns about a growing social care ‘funding gap’, and calls for a comprehensive review of the long-term sustainability of social care. Read full article
The Joint Council for the Welfare of Immigrants (JCWI) have launched our new report on the Right to Rent scheme. The scheme creates structural incentives for landlords to discriminate unlawfully against foreigners and ethnic minorities, according to the report, and JCWI have the evidence from surveys of landlords, tenants and agents, as well as a mystery shopping exercise, to back this up. Read full article

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