The Norfolk Community Advice Network (NCAN) is a Big Lottery funded project set up to improve access to free, high quality social welfare advice, information, advocacy, and representation services for those living or working in Norfolk.

Our aim is to build a strong, effective and inclusive network of advice agencies in Norfolk and to support the advice sector in this region in contributing to strategic objectives locally and nationally in the areas of social inclusion, tackling poverty and other disadvantage.

Regional Updates

NCLS Debt Advice
Just a reminder that the debt service at NLCS no longer has an offender restriction. This means that although the service is still promoted to help vulnerable clients, we retain the flexibility to assist others who approach us. So, whether someone has a one-off query or requires more comprehensive debt advice, please feel free to refer via the Common Referral System, or call us on 01603 496623. Read full article
GYROS services available in Lowestoft
GYROS from Great Yarmouth are now offering free offer integration services to newcomers into the Lowestoft area and to local residents. They offer Rights Based Information, Advice & Guidance on a range of issues including health, housing, welfare and education plus immigration advice. Read full article

Training and Events

Change to Equal Lives training dates
There is a change to the training dates - apologies for any inconvenience. Anyone already booked on to training as previously scheduled will be contacted separately. Please click below for the new dates. Read full article
Equal Lives training programme for Autumn 2016
Training courses include Introduction to Welfare Benefits, ESA, PIP, Universal Credit, Reconsiderations and Starting Appeals, and Tribunal Skills. Read full article

National News Roundup

E.ON Energy Funds
E.ON Energy now have an Energy Fund which customers struggling to pay any arrears on their Utility Bills can apply for. Charis Grants manage the E.ON Energy Fund independently. They look after all aspects of the customer journey, from application through to decision making and payment. Read full article
Explaining changes to DLA to claimants
To help agencies explain changes to Disability Living Allowance to claimants, the DWP have produced the leaflet 'DLA is ending'. You can order printed copies of this leaflet free of charge. Read full article

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